Privacy Policy

How we handle personal data on prance.ai

Privacy Policy

Prance Holdings Co., Ltd.

Last Updated: December 20, 2025

This Privacy Policy (the “Policy”) describes how we handle personal data and related information on the Prance AI website (domain: prance.ai, the “Site”).

1. Information We Collect

When operating the Site, we may collect the following information:

  • Information you provide when contacting us (name, company, email address, message content, etc.).
  • Technical information such as access logs (IP address, browser/device information, referrer, timestamps, pages viewed, etc.).
  • Information collected via cookies or similar technologies (preferences, usage-related identifiers, etc.).

2. Purposes of Use

We use collected information for the following purposes:

  • Responding to inquiries, communicating with you, and verifying the requester as needed.
  • Improving the Site, optimizing content, and enhancing usability.
  • Detecting and preventing unauthorized access and ensuring security.
  • Responding to legal obligations and requests.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to improve user experience and understand how the Site is used. You can control cookies through your browser settings, but disabling cookies may cause parts of the Site to function improperly.

4. Data Sharing / Third-Party Transfer

We do not provide personal data to third parties without your consent, except where required or permitted by applicable laws. Depending on how the Site is operated, we may use third-party services (e.g., analytics) and certain information may be transmitted externally to the extent necessary for such purposes.

5. Security Measures

We strive to implement reasonable technical and organizational measures to protect personal data, including access controls, logging, and encryption in transit where appropriate.

6. Retention

We retain information only for as long as necessary to achieve the purposes described above, and we strive to delete or anonymize it in a reasonable manner once it is no longer needed.

7. Requests and Contact

For requests regarding access, correction, deletion, or restriction of your personal data, or for any questions about this Policy, please contact us at:

Email: contact@prance.co.jp

8. Changes to This Policy

We may update this Policy as needed. The updated Policy will become effective when posted on the Site.